Cancelations

After payment has been processed, you may cancel and get a full refund if the order has not yet been shipped.

In the case of payment via bank transfer, orders are canceled if 10 days have passed without payment.


Returns

You have 14 days from the date your order is delivered to decide if you want to return an item. The following conditions apply:

* The item is returned as you received it, without signs of having been used.

* You send the item at your expense and responsability. I recommend sending it well packaged and with tracking.

* Refunds only apply to the value of the returned item. Shipping costs are non-refundable.

Please email me at carlos.silva.rb@runbox.com if you wish to process a return.


Goods Arrived Damaged?

Packing is done with great care but if one or more of the items arrived damaged, please email me at carlos.silva.rb@runbox.com and I'll work to solve this as quickly and smoothly as possible.